Section 8
Rent Cafe Resident Portal
The resident portal offers the opportunity to process your recertification and/or change reports onine, in order to obtain your registration code please contact your case worker.
If you are having trouble with registration, please refer to our Frequently Asked Questions
Housing Choice Voucher (HCV) Residents
Change Report: If you are reporting a change in your household, please complete a change report within ten days of the change.
Family Addition: If you reported an addition to the household (other than by birth) please complete a family addition form and return to HACY signed by your landlord.
Family Reduction: If you are reporting a decrease in family reduction, please complete a family reduction form and submit the reduction form at the time a change report as been completed.
Annual Reexamination Questionnaire: Annual reexamination forms are needed at the time of appointment if annual re-exam or NCT appointment. Please have questionnaire complete prior to appointment.
30 days notice: 30 days notice must be submitted no later than the 1st of the month. If the 1st of the month falls on a weekend or holiday, please submit 30 day notice by following business day.
Steps to Unit Transfer:
- Submit a 30 day notice on the 1st of the month. If the 1st falls on a weekend or holiday, please submit form by next business day. Landlord must sign 30 day notice. 30 day notice is available online or at the HACY office.
- PHA will contact family or mail out appointment within 10 days the 30 day notice was submitted.
- At voucher issuance, caseworker will provide a Request for Tenancy Approval (RFTA) to the tenant. Landlord and tenants must sign and complete all required areas.
- When Request for Tenancy Approval (RFTA) is completed by landlord and family, RFTA must be returned to HACY. The PHA will contact both parties to schedule an inspection. Prior to inspection, all utilities must be turned on. Failure to have utilities on will result in rescheduling of inspection.
Please Note: If the family currently has an overpayment with HACY, unit transfer may be denied.
Portability Form: If you are requesting to port-out out of our jurisdiction, please submit a portability form with the information of the jurisdiction you would like to port-out to. Please make sure information is correct and complete.
No Longer wish to participate: If you no longer wish to participate in the HCV program, please submit the no longer wish to participate along with the 30 day notice given to your landlord.
Project Base Voucher (PBV) Residents
Change Report: If you are reporting a change in your household, please complete a change report within ten days of the change.
Family Addition: If you reported an addition to the household (other than by birth) please complete a family addition form and return to HACY signed by your landlord.
Family Reduction: If you are reporting a decrease in family reduction, please complete a family reduction form and submit the reduction form at the time a change report as been completed.
Annual Reexamination Questionnaire: Annual reexamination forms are needed at the time of appointment if annual re-exam or NCT appointment. Please have questionnaire complete prior to appointment.
30 days notice: 30 days notice must be submitted no later than the 1st of the month. If the 1st of the month falls on a weekend or holiday, please submit 30 day notice by following business day.
Reasonable Accommodations:
If you or a family member has a disability and as a result of the disability you need:
- A modification to our rules or policies;
- A change in the way we communicate with you or give you information;
- An alteration or change in your home (for residents of Authority-managed units);
- An accessible apartment (for residents of Authority-managed units); or
- An alteration or change to some other part of a Housing Authority owned property
You may ask for this kind of change by requesting a reasonable accommodation.
If you provide proof you have a disability and if your request is reasonable (it does not pose "an undue financial or administrative burden"), we will try to make the change you request.
Your first step is to complete a REASONABLE ACCOMODATION REQUEST. Form is available at the Housing Authority of the City of Yuma, 420 S. Madison Avenue, or from any Housing Authority representative. You may complete the form or you may have the help of a family member or other person you designate. If you require further assistance please contact your Housing Authority representative.
We will respond in writing after receiving the information we need. We will let you know if we need more information or other verification from you. If your request is denied we will give you an opportunity to appeal and provide us with additional information.
